15 Main Street, Suite 210
Freeport, Maine 04032
207-865-6105
info@mchg.com



Sunday, April 12, 2009

Easter Buffet

I had the pleasure of watching the Muddy Rudder team in Yarmouth create a beautiful buffet for Easter. I Watched Dale and Tom in the kitchen. Rozz and Jerry really know how to make the place look spectacular.



What I was most impressed with was watching everyone interact with the guests. (all I could do was meet and greet and get out of Jerry's way) Our associates were giving up their holiday to serve our guests. I guess in the hospitality business, it is a part of life. But watching these folks made me realize how lucky we are. Last Easter I saw the same thing at the Brewer Muddy Rudder and the Cafe on Mothers day. Every hotel associate works on holidays, often including Christmas. When I talk to each hotel Christmas Day, I do not hear sadness or whining, I hear people who are enjoying what they do and making an effort to make others happy during the holidays.



I have a deeper understanding of True Hospitality after seeing our teams in action on holidays. I want to thank each and every associate for all they do not just on holidays, but every day.



On behalf of Peter, Paul, Gary and I....Thank you

1 Comments:

  • At April 17, 2009 11:02 AM , Anonymous Kimmie said...

    Sean, I can't believe all you did was watch! It's sooo not like you...maybe that's all they let you do? (hee-hee)

     

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