Make it easy for guests

Another lesson from a consumer.........

Does anyone else hate the gas pumps that ask a dozen questions before you can even pump your gas? Jeeeze. Is that aggravating.

I actually paid more for gas accross the street at the Gulf station to avoid the third degree at the CN Brown station.

Do you want gas? Enter your card. Enter your Zip code. Do you want a receipt? Do you want a car Wash? What is your weight? IQ? What else?

I had the pleasure of going to an Irving with no questions. Printed my receipt without a question? Had clean bathrooms and a friendly attendant.

The Moral? Don't make policies for your convenience. Do things with the guest in mind. Most will appreciate it, if not pay more for it.

I'm Sean, the consumer who learns from the best....and worst!