15 Main Street, Suite 210
Freeport, Maine 04032
207-865-6105
info@mchg.com



Thursday, December 31, 2009

Make it easy for guests

Another lesson from a consumer.........

Does anyone else hate the gas pumps that ask a dozen questions before you can even pump your gas? Jeeeze. Is that aggravating.

I actually paid more for gas accross the street at the Gulf station to avoid the third degree at the CN Brown station.

Do you want gas? Enter your card. Enter your Zip code. Do you want a receipt? Do you want a car Wash? What is your weight? IQ? What else?

I had the pleasure of going to an Irving with no questions. Printed my receipt without a question? Had clean bathrooms and a friendly attendant.

The Moral? Don't make policies for your convenience. Do things with the guest in mind. Most will appreciate it, if not pay more for it.

I'm Sean, the consumer who learns from the best....and worst!

Saturday, December 26, 2009

Six South Street Hotel



Announcing the Name of "the no name hotel in Hanover"

Six South Street Hotel
The logo, designed by Stew Vreeland, takes into account the feel of the hotel. A little edgy, modern, sophisticated. It happens to be the address, too.


There will be a couple of Web addresses as well. One will be perfect for search engines to find and another for advertising. http://www.sixsouth.com/ Nothing done on the site yet, but it is ours.


More to come soon, so stay tuned. More frequent updates are on Hotel in Hanover Blog. Become a follower.