Best of the Best

What a site! I drove into the Econolodge in Augusta and saw it hanging there. The Gold Award Banner. Winning the Choice hotels gold award means that our Econolodge is one of the best in the country. You might say; "Ya but...." Not me. This means that the team at this hotel has risen to the top in their brand.

I recently sat in the lobby and watched guests as they came in. They are pleasantly surprised by what they find. Breakfast is far superior to other similar hotels. More importantly I hear Chris, Susan, and Virginia calling out to guests by their names.

As the old Ad used to say... "This is not your fathers Oldsmobile." Folks, this is not your typical Econolodge. http://www.augustaeconolodge.com/

I am proud of our team. Thanks for listening to me as I brag. This blog thing is cool like that.

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MCHG Joins Social Networks

Wow! I remember starting with Maine Course 20 years ago and being excited to use the new fangled FAX machine. I text friends, email from my Blackberry and now I Blog. Times have changed.

But have they? I still watch hosts open the door for guests, associates offer to carryout bags for seniors, leaders pick up butts in the parking lots....just like I did 20 years ago. I guess taking care of guests hasn't changed that much.

I see our leaders working side by side with associates and offering a shoulder to cry on during difficult times. I watch many of you working at soup kitchens, volunteering for Ronald McDonald house and donating so much time in our communities.

Have times changed? Are things tough right now. You bet! But if we keep doing the things that made us successful thus far, we will be the ones in front as we come out of the economic slump. Every one of us needs to take care of our guests and each other. If we do that, the enviroment will be positive, our guests will feel it and come back time and time again. I promise to lead by example and be with you every step of the way.

Cool! I just wrote my first Blog. Stay tuned................