tag:blogger.com,1999:blog-4607201876235028713Sat, 27 Feb 2010 13:39:59 +0000http://www.mchg.biz/blog/blog@mchg.biz (Sean Riley)Blogger23125tag:blogger.com,1999:blog-4607201876235028713.post-6516483578108480563Sat, 27 Feb 2010 13:39:00 +00002010-02-27T08:39:59.316-05:00associatesGary Serino recently underwent a Triple Bypass and is recuperating well.  Although it may take a while for him to back to the old Gary, we certainly want to show him we care. Please feel free to send get well cards, notes or messages to Gary Serino, MCHG, 15 Main Street, Suite 210, Freeport, ME 04032.  We will deliver them to him regularly. We have visited him and he still has the GREAT sense of http://www.mchg.biz/blog/2010/02/gary-serino-recently-underwent-triple.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-1277274429616604548Tue, 16 Feb 2010 14:31:00 +00002010-02-16T10:00:06.388-05:00associatesMaine CourseCongratulationsYarmouth Muddy Rudder The Muddy Rudder in Yarmouth was chosen as the MCHG Team of the Year for 2009.  At the Annual celebration, the teams outstanding achievments were shared. The Rudder lead MCHG in the highest increased profits compared to last year.  They also had significant contributions to the Yarmouth and Freeport communities. Tom Schwaz, GM at the restaurant, commented on http://www.mchg.biz/blog/2010/02/mchg-team-of-year.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-3715005110354960500Fri, 22 Jan 2010 11:55:00 +00002010-01-22T07:02:15.076-05:00associatesMaine CourseJenn Libby has been named General Manager for the Hampton Inn Bath Brunswick. Jenn has been been part of MCHG for 10 years. She has started as a Front Desk associate at the Comfort Suites and was promoted to supervisor. She became Front Office Manager at the BW Freeport Inn and later came back to the Comfort Suits as General Manager. Jenn has begun some work "on the side" for her new role http://www.mchg.biz/blog/2010/01/gm-named-for-bath-hampton-inn.htmlblog@mchg.biz (Sean Riley)1tag:blogger.com,1999:blog-4607201876235028713.post-2716328266881823568Thu, 31 Dec 2009 21:41:00 +00002010-01-01T08:10:57.072-05:00 Another lesson from a consumer.........Does anyone else hate the gas pumps that ask a dozen questions before you can even pump your gas? Jeeeze. Is that aggravating.I actually paid more for gas accross the street at the Gulf station to avoid the third degree at the CN Brown station.Do you want gas? Enter your card. Enter your Zip code. Do you want a receipt? Do you want a car Wash? What is your http://www.mchg.biz/blog/2009/12/make-it-easy-for-guests.htmlblog@mchg.biz (Sean Riley)3tag:blogger.com,1999:blog-4607201876235028713.post-8233733348967150575Sat, 26 Dec 2009 17:16:00 +00002010-01-01T08:32:38.556-05:00Announcing the Name of "the no name hotel in Hanover"Six South Street Hotel The logo, designed by Stew Vreeland, takes into account the feel of the hotel. A little edgy, modern, sophisticated. It happens to be the address, too.There will be a couple of Web addresses as well. One will be perfect for search engines to find and another for advertising. http://www.sixsouth.com/ Nothing done on the http://www.mchg.biz/blog/2009/12/six-south-street-hotel.htmlblog@mchg.biz (Sean Riley)4tag:blogger.com,1999:blog-4607201876235028713.post-4664326966587619846Tue, 24 Nov 2009 14:29:00 +00002009-11-24T09:45:47.753-05:00 Come follow me!Perhaps you'd like to follow my other Blog. http://www.hanoverhotel.blogspot.com/Maybe you want to visit Hotel in Hanover Facebook fan page.Perhaps Bath Hampton Inn Fan Page on Face bookOr follow me on Twitter.Yikes! Can I multi task like this and still talk to people in person. We shall see.btw.......The pic is of SIX South Hanover Hotel. Well, where it will be.I'm Sean........http://www.mchg.biz/blog/2009/11/can-you-follow-me.htmlblog@mchg.biz (Sean Riley)1tag:blogger.com,1999:blog-4607201876235028713.post-3285386400063398923Tue, 10 Nov 2009 14:49:00 +00002009-11-10T10:21:11.829-05:00First off I consider myself a coffee snob. I love Starbucks and do not like Dunkin Donuts. Here are two surprising stories that relate to customer expectations............I went to Starbucks recently and asked what time they would be open in Sunday. Girl #1: I think we open at 6?....Girl #2: No, I think we open at 8....Girl #3: No, it's either 7 or 7:30..... Guy #1 at the register said: I'll http://www.mchg.biz/blog/2009/11/loyalty-of-brand.htmlblog@mchg.biz (Sean Riley)4tag:blogger.com,1999:blog-4607201876235028713.post-4323038572404667031Fri, 30 Oct 2009 11:35:00 +00002009-10-30T07:37:49.326-04:00Facebook Maine Course Hospitality GroupFor up to the minute....ok, the day updates, check out the facebook Wall for MCHG.http://www.mchg.biz/blog/2009/10/facebook-maine-course-hospitality-group.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-8426641398289726649Thu, 29 Oct 2009 13:07:00 +00002009-10-29T09:46:54.894-04:00guestsWhat a great place to visit during the Holidays. Lots of fun, family things to do. Check out this news story. Then visit us us for reservations at http://www.rocklandsuites.hamptoninn.com/Experience Authentic Holiday Traditions in Award-Winning Maine TownsReleased 10/26/09CAMDEN, Maine (October 26, 2009) – No holiday celebration is more uniquely Maine than the ones that take place during the http://www.mchg.biz/blog/2009/10/rockland-maine-for-holidays.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-110759479312640099Sat, 24 Oct 2009 12:05:00 +00002009-10-24T08:49:30.942-04:00Hanover is one.... beautiful town. Lots of high-end shopping, great dining and of course one of the most prestigious colleges in the country. Our new Boutique Hotel will be right in the middle of it all, just 2 blocks from Dartmouth College. As you can see by the rendering, this little hotel will fit perfectly into the downtown location and blend nicely with the existing architecture. We have http://www.mchg.biz/blog/2009/10/on-drawing-boards.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-9113126219908190425Tue, 22 Sep 2009 18:02:00 +00002009-09-28T08:17:23.255-04:00Maine CourseMCHG is well underway with it's Hotel in Bath, Maine. The 94 room Hampton Inn has completed the foundation work and the steel is up. Now I must admit, I am not "that" afraid of heights, but climbing a ladder 4 1/2 stories did require me to hold on a bit tighter than usual.This picture is taken from the 4th story of this new Bath hotel. It is ideally located near Bath Iron Works and is walking http://www.mchg.biz/blog/2009/09/time-for-bath-hotel.htmlblog@mchg.biz (Sean Riley)4tag:blogger.com,1999:blog-4607201876235028713.post-556002743708210166Sat, 05 Sep 2009 14:14:00 +00002009-09-07T05:40:04.049-04:00Marriott International officially turned on the switch and brought the Fairfield Inn & Suites in Exeter to life Friday afternoon. ( www.marriott.com/psmex )Opening manager, Al Ferri, commented that this was one of the best openings he has ever had. From the construction readiness to the associate training, this hotel opened without a hitch.Leaders Jamie, Alissa & Nicole worked long and hard http://www.mchg.biz/blog/2009/09/marriott-opens-in-exeter-nh.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-997071434716841017Sun, 23 Aug 2009 18:26:00 +00002009-08-24T11:09:56.789-04:00associatesMaine CourseAs you can see from the photo, everyone is chipping in to get MCHG's newest hotel open. With the expectation of opening the first week of September, this team is busy working 7 days a week. Landscaping is in, furniture is in place and guest-ready cleaning is in process.It's wonderful to see the support from other people in our company. Dayna helped with preopening marketing, Mary and her team of http://www.mchg.biz/blog/2009/08/exeter-team-in-place.htmlblog@mchg.biz (Sean Riley)1tag:blogger.com,1999:blog-4607201876235028713.post-8405118799274930405Sun, 26 Jul 2009 16:46:00 +00002009-07-26T12:59:38.935-04:00Wow, Blogging is catching on at MCHG.The following locations have blogs: Rockport Inn and Suites ww.Rockportinnandsuites.com/blog ; Muddy Rudders www.muddyruder.com (coming soon) Exeter Fairfield; SP Courtyard, and Econo Lodge Inn & Suites.The Freeport Cafe, Brunswick Fairfield, and Bangor Courtyard all have face book pages.As you know, activity on these sites makes them more popular and in turn http://www.mchg.biz/blog/2009/07/bogblogblog.htmlblog@mchg.biz (Sean Riley)2tag:blogger.com,1999:blog-4607201876235028713.post-3097287253318730342Mon, 20 Jul 2009 13:06:00 +00002009-07-20T09:30:48.511-04:00The Yarmouth Clam Festival http://www.clamfestival.com/home.phps one of the most successful events in Maine. In part this is do to MCHG's commitment to the community. Both the Muddy Rudder http://www.muddyrudder.com/ and Freeport Inn & Cafe http://www.freeportinn.com%20have/have traditionally played major roles. This year was no different. The Rudder sponsors the "Muddy Rudder Canoe Race. It http://www.mchg.biz/blog/2009/07/yarmouth-clam-festival-success.htmlblog@mchg.biz (Sean Riley)1tag:blogger.com,1999:blog-4607201876235028713.post-7038905761409708637Mon, 13 Jul 2009 19:42:00 +00002009-07-13T16:12:58.040-04:00Maine CourseTownePlace Suites by Marriott, Gilford, NH www.marriott.com/mhtgf recently celebrated their opening with a VIP reception. The community came out in force to support the leadership team of Doti and Larry. It was THE who's who event of the year. MCHG leaders from around New England came to join in the excitement.Rumor has it the top artists performing at Meadowbrook find the TownePlace Suites THE http://www.mchg.biz/blog/2009/07/celebrating-in-gilford.htmlblog@mchg.biz (Sean Riley)0tag:blogger.com,1999:blog-4607201876235028713.post-2296622518551095848Mon, 22 Jun 2009 15:33:00 +00002009-06-22T11:47:57.766-04:00Phewwww!With the help of many MCHG leaders, we have opened 2 hotels within a month. This kind of growth can only happen with the hard work of those who are behind the scenes. There were over 40 people who helped with the openings at both Gilford and Rockport. There are 400 associates working at home making things happen, which allowed these 40 some odd people lend a helping hand.Thanks to all http://www.mchg.biz/blog/2009/06/back-to-back-openings.htmlblog@mchg.biz (Sean Riley)2tag:blogger.com,1999:blog-4607201876235028713.post-2261212041741754910Wed, 20 May 2009 12:48:00 +00002009-05-20T09:25:06.506-04:00On May 20th, MCHg added a new member to its family. Larry, Doti and their team open the doors of the Gilford Towneplace Suites today. The Marriott Sr. Director responsibility was extremely pleased with the readiness of the hotel and associates.The Towne Place Suites is an extended stay hotel in the moderate tier. This beautiful hotel has in a indoor pool, fitness center with LCD TV's built into http://www.mchg.biz/blog/2009/05/new-member-of-mchg-family.htmlblog@mchg.biz (Sean Riley)3tag:blogger.com,1999:blog-4607201876235028713.post-1936175424593882340Wed, 06 May 2009 06:45:00 +00002009-05-14T04:34:02.799-04:00I very often, get comments from our guests, but none so wonderfully put as the one below....Ben, as he prefers to be called was very comfortable sharing his comments on the Homewood Suites in Portland. And has he says........Hats off to thewhole team!Dear Cheryl, I certainly thank you so much for the pride and care you have shown with me during my stay(s) with your hotel in specific, here in http://www.mchg.biz/blog/2009/05/homewood-suites-hits-homewood-run.htmlblog@mchg.biz (Sean Riley)2tag:blogger.com,1999:blog-4607201876235028713.post-2658539408975512701Sun, 12 Apr 2009 14:26:00 +00002009-04-13T19:03:32.364-04:00I had the pleasure of watching the Muddy Rudder team in Yarmouth create a beautiful buffet for Easter. I Watched Dale and Tom in the kitchen. Rozz and Jerry really know how to make the place look spectacular.What I was most impressed with was watching everyone interact with the guests. (all I could do was meet and greet and get out of Jerry's way) Our associates were giving up their holiday to http://www.mchg.biz/blog/2009/04/easter-buffet.htmlblog@mchg.biz (Sean Riley)1tag:blogger.com,1999:blog-4607201876235028713.post-1498853529473043610Tue, 07 Apr 2009 08:36:00 +00002009-04-07T07:32:47.092-04:00associatesMaine CourseWhat a site! I drove into the Econolodge in Augusta and saw it hanging there. The Gold Award Banner. Winning the Choice hotels gold award means that our Econolodge is one of the best in the country. You might say; "Ya but...." Not me. This means that the team at this hotel has risen to the top in their brand.I recently sat in the lobby and watched guests as they came in. They are pleasantly http://www.mchg.biz/blog/2009/04/best-of-best.htmlblog@mchg.biz (Sean Riley)2tag:blogger.com,1999:blog-4607201876235028713.post-1147540303492866351Sun, 29 Mar 2009 17:51:00 +00002009-03-29T14:51:11.391-04:00Maine Course I guess people read the blog. When I was down in Rockport, MA, a management candidate recognized me from the blog. This was just 8 hours after I posted it. As a matter of fact, shortly after that I received an email from a banker in Hanover, NH saying how impressed he was with MCHG for having one.It isn't ironic that I mentioned these two comments. They are both related to MCHG's newest http://www.mchg.biz/blog/2009/03/declaration-of-independence.htmlblog@mchg.biz (Sean Riley)2tag:blogger.com,1999:blog-4607201876235028713.post-1047898843326672522Thu, 19 Mar 2009 23:22:00 +00002009-03-19T19:55:35.061-04:00associatesMaine CourseguestsWow! I remember starting with Maine Course 20 years ago and being excited to use the new fangled FAX machine. I text friends, email from my Blackberry and now I Blog. Times have changed.But have they? I still watch hosts open the door for guests, associates offer to carryout bags for seniors, leaders pick up butts in the parking lots....just like I did 20 years ago. I guess taking care of guests http://www.mchg.biz/blog/2009/03/mchg-joins-social-networks.htmlblog@mchg.biz (Sean Riley)1